Someone changed the password on my friend's e-mail and now she can't get into it. She also got locked out from trying too many times. I've had this problem a long time ago and I just gave up on it. Is there hope for her to get the account back?
How does one recover a yahoo e-mail account?
It it was hacked; report it here:
http://help.yahoo.com/l/us/yahoo/abuse/
But possibility the account was closed due to reports of abuse on Yahoo sites such as Answers, 360, messenger, etc. You can report it to the blue FORUM link at the top right or try:
Yahoo! Customer Service
866-562-7219
408-349-3300
Yahoo Personal Email: 866-492-4664
Yahoo Small Business: 866-562-7219
8am - 5pm M-F (Pacific Time)
cc-advoc@yahoo-inc.com
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